Privacy Policy - Urban S Green Space

Privacy Policy

Your privacy matters. Learn how Urban S Green Space collects, uses, and protects your personal information with full transparency and GDPR compliance.

Our Data Practices

What We Collect

We only collect essential information to provide gardening services, process orders, and improve your experience.

Account Information

Name, email, phone, address (for shipping). Used for orders and communication only.

Account Details

Order & Payment Data

Products purchased, payment info (via Stripe/PayPal). Never stored on our servers.

Payment Security

Cookies & Analytics

Usage patterns, preferences. Anonymous data for site improvement. Opt-out available.

Cookie Settings

How We Use Your Data

Every use of your information serves to improve your gardening experience or fulfill services.

1

Service Delivery

Process orders, ship products, provide support, send order updates.

2

Communication

Gardening tips, order status, promotional offers (opt-out anytime).

3

Improvement

Anonymous analytics to enhance site functionality and content relevance.

4

Legal Compliance

Fraud prevention, tax reporting, regulatory requirements.

Your Privacy Rights

Full control over your data with GDPR/CCPA compliance and easy management tools.

Your Right How to Exercise Response Time
Access Data Email privacy@urbansgreenspace.com 30 days
Delete Data Account settings or email request 45 days
Opt-Out Marketing Click "Unsubscribe" in emails Immediate
Cookie Control Browser settings or Cookie Banner Immediate
Portability Download via account dashboard 30 days

Security You Can Trust

Enterprise-grade protection for your gardening journey data.

"Bank-level encryption on all transactions. We've never had a data breach in 7 years of operation."

- Security Certified

"GDPR and CCPA compliant. Regular third-party audits ensure your data stays protected."

- Compliance Team

"No data selling. Period. Your information stays between you, us, and shipping carriers."

- Privacy Promise

Frequently Asked Questions

Do you sell my data?
Never. We do not sell, trade, or share personal data with third parties for marketing.
Who sees my shipping address?
Only you, our fulfillment partner, and USPS/FedEx. Deleted after delivery confirmation.
Can I delete my account?
Yes. Go to Account → Privacy → Delete Account. All data permanently removed within 45 days.
What cookies do you use?
Essential (cart, login), Analytics (Google Analytics), Preferences (dark mode). All opt-out capable.

Our Privacy Commitments

256-bit Encryption

All data transmissions use bank-grade SSL encryption.

No Data Selling

Your information never sold or shared for profit.

Data Retention

Order data kept 7 years for tax purposes only.

Global Compliance

GDPR, CCPA, and international privacy standards.

Your Privacy Is Protected

Shop gardening supplies with complete confidence. Contact us anytime with privacy concerns.

Contact Privacy Team